Teamwherx Becomes Encore in UK

Now available in the UK is the fantastic Teamwherx software solution from Actsoft USA. The software has been white labelled for use in the UK & renamed as Encore

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We are leading the way in Mobile Resource Management

Our goal is to do everything we can to make your business thrive. Our mobile solutions have evolved into today’s specialized, easy-to-use software that includes a combination of wireless and GPS tools. These enable companies in virtually any industry to collect and process data from employees in the field. By blending user-friendly design with practical business functionality, our applications make effectively managing your remote employees and assets easier than ever before.

Wireless Inventory

Ensure every mobile repair unit has the stock required to work effectively, no more guesswork or money held in stock that is not required.  You control what every unit holds and when they restock.

Work Order Sequencing

Control the order that jobs are completed to maximise the amount of work that each mobile unit can do each day. 

In this time of ever increasing fuel costs you can even plan to minimise fuel consumption.

Job Dispatch

Take your ability to respond to emergency jobs to the next level you can assign jobs to the nearest unit, alter there work schedule and move other jobs to other units in real time to maximise response times.

Workforce Calendars

No more cluttered diaries or wall charts, see exactly the resources you have available at anytime and the amount of jobs they have in their calender.

Worker Profiles

By maintaining worker profiles you can ensure that you have a snapshot of each individuals skillset.  This will mean that you can ensure that the agent with the perfect skills profile will be assigned every time.

Signature Capture

The capturing of electronic signatures has been key in the delivery markets for a number of years.  Today we make this available to you, clients can now digitally sign for works completed and agree to the costs.

Instant Electronic Invoicing

No more delays as paper based work order forms are processed, you can now process the invoice the moment a customer uses an electronic signature to confirm that the job is completed.

Custom Reports

The ability to see all data regarding your business can be daunting, we now have the capability to do reporting at a granular level such as engineer utilisation to ensure you have sufficient resources.

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How Can Wireless Inventory Reduces Repair Times?

Inventory management is a key challenge for almost every business with mobile engineers.  For many businesses the restocking of van inventory is totally beholden on the field service engineer, forward thinking businesses are now looking at way use inventory management...